Terms of Service
This Terms of Service ("ToS") is a legal agreement between BizAisolutions, a sole proprietorship owned and operated by Michael Perrella, located in Fort Myers, Florida, USA ("Provider," "we," "us") and you, the "Client." By using our services, you agree to be bound by these Terms.
1. Introduction & Acceptance
By using BizAisolutions's consulting, design, automation, and AI infrastructure solutions, you acknowledge and accept these Terms. If you do not agree, discontinue using our services.
2. Services Provided
We provide consulting (discovery & strategy), Websites & Funnels, Process Automations, AI Agents, Custom Apps & Digital Infrastructure, and pre-built bundles ("Handled", "Captured", "Booked", "Built"). Scope is defined in signed proposals, order forms, or invoices.
3. Engagement Process (Consult → Design → Build → Support)
• Consult: discovery sessions to assess goals, systems, constraints.
• Design: solution architecture, workflow maps, implementation plan.
• Build: implementation, integration, QA, and deployment.
• Support: post-launch maintenance/optimization as agreed.
Client will timely provide content, approvals, and secure access credentials necessary for delivery.
4. Fees & Payment
• Setup fees and monthly retainers are due as invoiced (via Stripe). Standard payment term: 15 days.
• Setup fees are non-refundable; monthly retainers are billed in advance and non-refundable once a cycle begins.
• Client covers all advertising spend directly with third-party platforms.
5. Term & Termination
• Standard agreement term is 12 months from project start.
• Client may cancel within the first 30 days with written notice.
• Termination does not relieve Client from paying amounts accrued prior to termination.
6. Data & Privacy
• Client owns all data they provide. We process data only for service delivery.
• Trusted processors may include platforms like GoHighLevel, Stripe, Make, N8N, and AI providers.
• We may use anonymized, non-identifiable data to improve services.
• Deletion requests: email support@bizaisolutions.net. See our Privacy Policy.
7. Intellectual Property
• We retain rights to proprietary methods, frameworks, templates, and tooling.
• Upon full payment, Client receives a non-exclusive license to use custom deliverables internally.
• Client may not resell, sublicense, or replicate our work without written consent.
8. Disclaimer of Warranties
Services are provided "as is." We do not guarantee specific results, lead volumes, ROI, uptime, or performance. Outcomes depend on factors outside our control (e.g., market conditions, Client response times, ad spend).
9. Limitation of Liability
To the fullest extent permitted by law, BizAisolutions shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits. Our aggregate liability shall not exceed the fees paid by Client in the three (3) months preceding the claim.
10. Indemnification
Client agrees to indemnify, defend, and hold harmless BizAisolutions from any claims, damages, or expenses arising out of Client's misuse, unlawful conduct, or breach of these Terms.
11. Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, acts of government, labor disputes, cyberattacks, or third-party platform outages.
12. Governing Law & Dispute Resolution
• Governing Law: Florida, USA.
• Disputes will be resolved via binding arbitration in Fort Myers, Florida. Each party bears its own costs unless otherwise awarded.
13. Modifications
We may update these Terms. Material changes will be communicated at least 30 days in advance. Continued use after changes take effect constitutes acceptance.
14. Severability
If any provision is held invalid, the remaining provisions remain in full force and effect.
15. Entire Agreement
These Terms, together with any signed proposals or order forms, and our Privacy Policy and Refund Policy, constitute the entire agreement.
BizAisolutions • sole proprietorship owned and operated by Michael Perrella. Based in Fort Myers, Florida, USA.